Cabinet Secretary for Public Service and Human Capital Development Justin Muturi has called on Kenyans to collect their identification documents, as thousands remain unclaimed nationwide.
Speaking during a visit to the Thika Huduma Centre, CS Muturi revealed that over 190,000 National IDs are uncollected across the country, with Thika alone housing more than 10,000 IDs, 2,800 birth certificates, and over 6,000 driving licenses waiting for their rightful owners.
“I urge all Kenyans to visit their nearest Huduma Centre and collect their documents without delay,” said Muturi. “With 57 Huduma Centres available nationwide, accessing these essential documents has never been easier.”
Huduma Centres in every constituency, ensuring that vital services are accessible to all citizens. He expressed gratitude to Members of Parliament who support this initiative.
While addressing the busy Thika Huduma Centre, which serves a large population, CS Muturi noted its impressive 87.5% customer satisfaction rating. He commended the staff for their dedication, particularly in providing counseling and wellness services to both customers and employees.
“Your service shapes the government’s image, and I urge you to maintain professionalism and courtesy,” he emphasized.
